Thursday, November 14, 2019
Best Buys CEO says he uses 5 criteria to decide whether someones a leader
Best Buy's CEO says he uses 5 criteria to decide whether someone's a leader Best Buy's CEO says he uses 5 criteria to decide whether someone's a leader Best Buyâs CEO has five criteria to determine whether someone is a leader.âIâve spelled out the five âbeâs of leadership,â CEO and chairman Hubert Joly told Business Insider. âI think it resonates with what weâre trying to do.âJoly has led Best Buyâs turnaround efforts since taking on the role of CEO in 2012. By all accounts, his work has paid off, with the companyâs share price increasing 271% over the past five years. Best Buy reported that comparable sales grew 5.6% in fiscal 2018.According to Joly, reducing turnover and promoting internal leadership in the Best Buy workforce has been a major part of the companyâs recent success. As Best Buy develops its leaders, here are the âbeâs that Joly says every leader needs to meet.1. Be a purposeful leaderâBe clear about your purpose in life, what drives you, and make sure itâs connected with the purpose of the company,â he said.If youâre driven by making money or career advancement, thatâs fine for some roles. But, many people want a deeper purpose in their career. You need to make sure that your purpose lines up with that of where you work.âMost of us want to do something meaningful,â Joly said. âWe want to live a purposeful life.â2. Be clear about your role as a leaderâDo you believe your role as leaders is to be the smartest person in the room, and make sure everybody knows that?â Joly asked. âOr is it to create an environment in which others can be successful and, you know, blossom and flourish and so forth?âMost companies need a leader who is willing to help others succeed - even if it doesnât immediately benefit the leader.3. Be clear about who youâre servingA good leader is focused on serving the customers, not the boss, Joly believes.âIf you believe youâre serving the servants, meaning people on the front line, and your role is to help them be successful, then youâve got it,â he said.4. Be a values-driven leaderâIntegrity is really impor tant,â Joly said.Joly admits that some of his criteria can sound like âpropaganda.â However, he says that proof is in the results. As a result of an emphasis on ethical, values-driven leadership, turnover at Best Buy has significantly decreased over the last five years.âThese numbers with turnover and employee satisfaction, really, would not happen if weâre just going to tell people, âBe happy,â â Joly said.5. Be an authentic leaderJolyâs final leadership criteria is being yourself.âWork-life balance almost has the connotation that your work is not part of your life,â Joly said. âSo you can be an aâ", the most terrible person at work, and then you can be the most wonderful person outside - it makes no sense.âInstead, people should strive to be their full, authentic selves at all times.Kate Taylor is a retail reporter for Business Insider. She has previously covered food and franchises for Entrepreneur. Find her on Twitter @Kate_H_Taylor.This column was or iginally published on BusinessInsider.com.
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